The Blackmarket Lingerie: Sustainability and Responsible AI Policy

THE BLACKMARKET LINGERIE: SUSTAINABILITY & RESPONSIBLE AI POLICY

At The Blackmarket Lingerie, we believe beautiful things shouldn’t come at the planet’s expense. As a values-led, women-founded business, we’re committed to doing better across every part of our operations — from how we power our studio to how we use artificial intelligence.

This document outlines our current commitments and ongoing goals across three core areas:

1. Responsible AI Use

We use AI to streamline certain parts of our business — not to replace people, creativity, or connection. Our current AI use includes:

What we do:

Use AI to assist with admin tasks, early content drafts, and campaign planning

Use AI to analyse data and spot trends that help us serve you better

Always human-review AI outputs before publishing or sending

What we don’t do:

Use AI in customer service chats or reviews

Replace creatives, photographers, or real team voices

Share or sell your personal data

We’ve also committed to exploring lower-energy AI platforms to reduce our carbon footprint, and we’ve published our Responsible AI Blog Post to stay transparent.

2. Sustainable Packaging

We aim to minimise waste in every order and proudly use:

Recycled cardboard gift boxes

Acid-free dyed tissue paper

Compostable postage bags and labels

Recycled kraft paper bags hand-stamped with our logo

Recycled paper stickers and eco tape

What makes us different? We’ve asked our manufacturer not to individually wrap products, which reduced our incoming plastic packaging from 50 bags per shipment to just 3.

3. Sustainable Operations

We’ve designed our entire setup with impact in mind:

Our office is 100% solar-powered

We deliver daily local orders by electric bike or scooter

All business errands and market days are handled in an electric vehicle

We pay for monthly pickups with RecycleSmart for soft plastics, batteries, textiles (including those from our neighbours!)

We recycle all cardboard packaging

Our warehouse is fully fitted with second-hand shelving, furniture, and fixtures

What’s Next?

We’re working toward:

Net zero emissions by 2030

Developing a sustainability scorecard for each product

Further reducing packaging footprint at the manufacturer level

We’re not perfect — but we are persistent. Sustainability is an ongoing practice, and we’re proud to be taking bold, honest steps.

Have questions or suggestions? Reach out. We’re always learning, always improving.

With gratitude and green goals,
Tamara x
Founder, The Blackmarket Lingerie

Last updated: June 2025